Seamless payment collection for GymMaster users

GymMaster delivers smart, scalable member management for fitness franchises, multisite gyms, and 24/7 clubs across APAC, with $0 failed payment fee.

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Transparent pricing

Transaction Fees	Client Charge Rate (excl. GST)
Direct Debit Fee (Bank)	$0.84 excl. GST
Master/Visa card Fee	1.79%+$0.27 excl. GST
AMEX fee	1.79%+$0.27 excl. GST
Load Fee	$2.00 excl. GST
Failed Payment Fee	$0.00

The standard rates for GymMaster are listed above. For a custom rate tailored to your specific needs, please contact us.

Transparent pricing

Transaction Fees	Client Charge Rate (excl. GST)
Direct Debit Fee (Bank)	$0.84 excl. GST
Master/Visa card Fee	2.19% + $0.27 excl. GST
Load Fee	$2.00 excl. GST
Failed Payment Fee	$0.00 excl. GST

*15% GST not applicable to transactions in New Zealand.

The standard rates for GymMaster are listed above. For a custom rate tailored to your specific needs, please contact us.

Transparent pricing

Transaction Fees	Client Charge Rate (excl. GST)
MasterCard/Visa card Fee	3.00% + SGD 0.35

* Bank debits and Amex not available currently.
* Rates above are EX Gst however GST is applicable to Ezypay rates in SG.

The standard rates for GymMaster are listed above. For a custom rate tailored to your specific needs, please contact us.

Transparent pricing

Transaction Fees	Client Charge Rate (excl. SST)
Master/Visa card Fee	3.00% + 1.00 MYR excl. SST
Load Fee	0.00 MYR excl. SST
Failed Payment Fee	0.00 MYR excl. SST

The standard rates for GymMaster are listed above. For a custom rate tailored to your specific needs, please contact us.

Transparent pricing

Transaction Fees	Client Charge Rate (excl. VAT)	Comments
Master/Visa card Fee	3.90% + 100 PHP excl. VAT	VAT and WHT Applies
Load Fee	0 PHP excl. VAT	VAT and WHT Applies
Failed Payment Fee	0 PHP excl. VAT	VAT and WHT Applies

The standard rates for GymMaster are listed above. For a custom rate tailored to your specific needs, please contact us.

Ezypay x GymMaster

Effortless payment processing

Ezypay Website_UI Platform Features_Payments Options

Provide payment options

Give your members the flexibility they expect. GymMaster integrates seamlessly with Ezypay to support direct debit and online card payments via cards and digital wallets like GCash (Philippines only). With GymMaster’s hosted online sign-up form, you can onboard members 24/7 and offer payment options that suit their lifestyle, helping you grow revenue and reach.

Ezypay Website_UI Platform Features_Cashflow Overview

Improve collection rates and cash flow

Ezypay helps ensure your business gets paid faster and more reliably by managing recurring payments with accuracy and efficiency. With seamless integration into GymMaster, you can streamline your billing operations, gain full visibility over member payment statuses, and reduce time spent on manual administration so you can focus more on running your business and supporting your members.

Ezypay Website_UI Platform Features_Performance Overview

Grow your business with leading technology

GymMaster and Ezypay deliver leading technology designed to evolve with the fitness industry. Together, they continue to advance an integrated management and payment platform that responds to changing market demands, enabling fitness businesses across APAC to operate efficiently and scale with confidence.

Ezypay Website_UI Platform Features_Automation Dashboard

Automated and easy to use

Simplify your operations with GymMaster’s automation features. From member sign-ups to payment scheduling, you can create tailored direct debit plans with Ezypay by setting frequency, amounts, and methods. Free your team from manual tasks and focus more on member experience and retention.

Ezypay Website_UI Platform Features_Security

Security and compliance

GymMaster and Ezypay ensure your payment processing meets the highest security standards. Ezypay’s PCI DSS-compliant cloud platform adheres to local banking regulations, so you can trust that member data is protected. Let us handle compliance so you can focus on running your gym.

Ezypay Website_UI Platform Features_Experience Real Industry 2

Real industry experience

Founded within a gym and built from firsthand experience, Ezypay has spent decades refining payment solutions tailored to the unique needs of health and fitness operators. Their deep understanding of member management, recurring billing, and operational challenges makes them a trusted partner for sustainable growth.

Ezypay Website_UI Platform Features Customer Management

Transparent and competitive pricing

GymMaster and Ezypay deliver premium subscription billing features without hidden fees. Our pricing is clear, competitive, and tailored to your business needs. Whether you're just starting out or scaling up, we’re ready to work with you. Reach out to learn more.

Success stories

Adavnce Fitness (Black)

“Ezypay’s ability to simplify payments is really what attracted Advance Fitness in the first place. They are the health and fitness payment experts and know what kind of features are important to gym owners and members.”

Clayton Sinclair

CEO and Owner of Advance Fitness

Your questions answered

Do you have a question about setting up an Ezypay account? We’re here to help. Browse through the most common FAQ or contact us directly to ask your own question.

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Can direct debits be set up as per the customers' preference (i.e. collect weekly, fortnightly or monthly)?

Yes, you have the flexibility to alter payment plans to meet your customers' preferences. Easily set up multiple payment plans with direct debit instructions based on term, quantity or usage.

Are there transaction fees for direct debit and credit cards?

Yes, there are fees for both direct debit and credit card transactions. Fees can be paid by either the business or customer.

Is there a fee to load customers into Ezypay?

Yes, there is a once-off load fee per customer that can be charged to either the customer or business.

What are the sign up costs/monthly fees?

Nothing! Opening an account with Ezypay is completely free and there are no monthly or annual fees on the account. The only fees included are the customer load fee when a customer signs up to your business (once-off fee), and transaction fee.

Can a customer sign themselves up to a payment plan?

Customers can sign up to your payment plans online at anytime. Our online sign up form is embedded into the GymMaster customer application form.

How quickly will I receive the money after it has been collected from my customers?

We collect your payments from Saturday to Friday and the funds are settled into your business account on the following Wednesday on a weekly basis.

Is there a minimum amount of transactions that I have to meet each month?

No. There is no minimum transactional amount or value that your business must reach each month.

Will the business or its customers be contracted to Ezypay for a minimum term?

Your customers will not have a contract or minimum term commitment to Ezypay. However, your business will be contracted to a defined term as per the applicable agreement.

Will a customer be notified if their payment fails?

If a payment fails, GymMaster will automatically notify your customer by email to encourage them to make good on their payment.

What happens if a customer does not pay after their initial payment has failed?

When a payment fails we will continue to bill your customer according to their payment plan details. You will be able to use the GymMaster interface to manually retry a failed payment to attempt payment collection again from the customer.

Can a customer update their payment details online?

Customers will need to get in touch with your business directly to update their payment details and make changes to their payment plans.

Does Ezypay charge a failed payment fee? (i.e. due to insufficient funds or when the credit card has been overcharged etc.)

Normally, yes, there is a failed payment fee charged for every payment that fails. This fee usually applies when payments fail due to insufficient funds, invalid account details, cancelled cards, or blocks placed on the account. However, as part of a special arrangement with GymMaster, we waive this fee for you.

What reports do Ezypay offer?

Ezypay will regularly send a settlement report to the email addresses provided in the Ezypay application. This report will detail all of the funds that have been settled into your business account over a specific period.

Is customer information secure?

Yes! We are PCI compliant – the highest payment security accreditation. Our processes ensure that all sensitive business and customer details, billing, payments and card processing have been handled at the highest level of data security.

What are your customer support hours?

Ezypay customer service is available from 7am to 7pm on Monday to Friday (GMT+10).