Seamless payment collection for PocketTrainer users
Ezypay’s direct debit payment platform will transform the way you control and collect membership payments and fees.

Effortless payment processing

Provide payment options
Offer clients payment options. Ezypay accepts direct bank account payments and online debit and credit card payments via Visa and MasterCard around the world. Increase revenue and cater to more clients by supporting multiple payment types and methods with Ezypay. Our responsive online forms work across multiple channels and devices allowing clients to sign up 24/7.

Improve collection rates and cash flow
Maximise cash flow and get paid faster with regular, on-time and automated payments. Ezypay has a proven track record of collecting over 50% of failed payments that do not succeed during the first try. We automatically notify and rebill users and provide them with multiple payment options to resolve their payment.

Grow your club with leading technology
Grow your business with confidence. Ezypay has proven capability across the APAC region, and is completely scalable with your business. The Ezypay technology is built with a powerful toolkit and the flexibility to perfectly support and scale with any type of business.

Automated and easy to use
Relieve your staff from manual duties around customer sign-ups and late payment collection. Easily create bespoke payment plans for your clients by setting direct debit instructions such as frequency of payments, amounts to be collected and payment methods. The platform enables paperless direct debits, as well as automatic failed payment handling, and automatic electronic payment reminders.

Security and compliance
Our cloud platform is PCI DSS (Payment Card Industry Data Security Standard) accredited and is compliant with the relevant Australian and local country’s banking rules and regulations. Ensure all your client's debit and credit card handling, billing and payment processing are achieved at the highest level of security. Make compliance our job, not yours.

Real industry experience
Ezypay is Australia's oldest, most experienced outsourced recurring payments provider. Born out of a gym, Ezypay is the only provider of our kind to have a Fitness Australia Roll of Honour inductee appointed. Choose someone you can trust with real industry experience.
Success stories

“The best customer service and head office in their field. Never been involved with a better company wanting to make long term relationships with businesses wanting to grow."
Andrew Holder
Owner of Revo Fitness
Want to learn more about Ezypay?
Simply fill in the form and our Payments Specialists will be in touch to discuss your needs and advise on the Ezypay features best suited to your health and fitness club. They can also answer any questions you may have to prepare your club for automated subscription billing.
Your questions answered
Do you have a question about setting up an Ezypay account? We’re here to help. Browse through the most common FAQ or contact us directly to ask your own question.
Contact us
Can direct debits be set up as per the members' preference (i.e. collect weekly, fortnightly or monthly)?
Are there transaction fees for direct debit and credit cards?
Is there a fee to load members into Ezypay?
What are the sign up cost/monthly fees?
Can a member sign themselves up to a payment plan?
How quickly will I receive the money after it has been collected from my members?
This depends on your chosen distribution cycle (i.e. weekly or monthly). Weekly distributions are collected from Saturday to Friday and funds are transferred into your business account on the following Wednesday.
If you prefer to have collected funds transferred on a monthly basis, monthly distributions collected throughout the month will be transferred into your account after 3 business days the following month.
Will the business or its customers be contracted to Ezypay for a minimum term?
Your customers will not have a contract or minimum term commitment to Ezypay. However, your business will be contracted to a defined term as per the applicable agreement.
What happens if a customer does not pay after their initial payment has failed?
Ezypay offers an auto ‘rebill’ option, where we will attempt to collect the payment again from the customer. The rebill option can be
Can a member update their payment details online?
Members can get in touch with your business directly to update their payment details. They are only able to update their payment details and pay any outstanding amount on the Ezypay Online Payment Portal in the case of a failed payment. Once the payment is rectified, they can opt to save the new payment details for the next debit collection.
Does Ezypay charge a failed payment fee? (i.e. due to insufficient funds or when the credit card has been overcharged etc.)
Yes. There is a failed payment fee that is charged for every payment that fails. This charge applies to payments that have failed due to insufficient funds, invalid account details, cancelled cards and blocks that have been put on the account.