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The perfect subscription payment solution for small to large enterprises.

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Free to get started

There are no upfront costs to use Ezypay products and services. Simply apply online and activate your account to begin exploring the potential for your business. Managing and automating recurring direct debit for small businesses has never been easier or more cost-effective. 

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No business or merchant bank account required

You don't need to obtain a business or merchant bank account to start accepting bank direct debit, debit card and credit card payments with Ezypay. We have developed strong relationships with local issuing and acquiring banks and financial institutions in all the 9 countries we currently bill in so that you don't have to.

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Automated and easy to use

Save time and money with Ezypay’s automated direct debit services for small businesses. Easily create bespoke payment plans for your business - you’ll have the option to set direct debit instructions, including frequency of payments, amounts to be collected, and payment methods. Forget manually managing payment collections and processing, automate through Ezypay, and we’ll manage it for you.

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Increase cash flow and retention

Maximise revenue and get paid faster with online payments. Ezypay has a proven track record of recovering over 50% of failed payments that do not succeed on the first attempt. Using our direct debit solutions, Ezypay will automatically notify and rebill your customers and provide them with multiple payment options to resolve their payment. 

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Security & compliance

Our cloud platform is PCI DSS (Payment Card Industry Data Security Standard) accredited and is compliant with the relevant Australian and local country’s banking rules and regulations. Ensure all your customer debit and credit card handling, billing and payment processing are achieved at the highest level of security. Make compliance our job, not yours.


What we offer

Ezypay is a cloud-based subscription payment platform. Manage recurring direct debit payments across multiple sites, multiple payment methods, and multiple currencies. Ideal for businesses of all shapes and sizes, we’ve got all the direct debit features you need.

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Ezypay pricing plans

Simple pricing plans

All our pricing plans include multi-site management under one account, ability to collect payments across different countries for cross border and multi-currency settlements (e.g. sell in NZD but collect in AUD), online payment plans for online sales and recovery options to collect failed payments.

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Roll-out Subscription Billing

How do I roll-out subscription billing in my business?

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Subscription Billing Checklists

Get ready to automate with our checklist series.

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Your questions answered

Do you have a question about setting up an Ezypay account? We’re here to help.
Browse through the most common FAQ below or contact us directly to ask your own question.

How does direct debit work?


Direct debit is the process of collecting payments from a customer directly from their bank. Once enabled, you'll be able to automatically collect the pre-determined amount, without the need for your customer to lift a finger. 

To enable direct debit for your small business, your customer will complete a direct debit form, known more commonly as a mandate, which authorises your business to take payments directly from their bank. When the due date arrives, the payment is collected automatically.

Direct debit solutions are ideal for small businesses that provide subscription-based services, deliver regular invoices for monthly retainers, accept payments for services in instalments and collect rent. 

What are the benefits of direct debit services for small businesses?


Direct debit for small businesses takes the hassle out of waiting for invoices to be paid. 

For small businesses, direct debit offers more consistency in your cash flow as you'll know exactly when your customer's payments are arriving. 

Direct debit offers your customers convenience too. They won’t need to remember to approve payments, and overdue invoices will be a thing of the past. Ezypay's direct debit for business makes transactions easier. You will not need to spend as much time tracking down unpaid invoices to chase payments. Save yourself the administration time by switching to Ezypay today. 

Can direct debits be set up as per the customers' preference (i.e. collect weekly, fortnightly or monthly)?


Yes, you have the flexibility to alter payment plans to meet your customers' preferences. Easily set up multiple payment plans with direct debit instructions based on term, quantity, or usage.

Why should I choose Ezypay?


If you're looking to set up a direct debit for your business, Ezypay is the most trusted, experienced, and capable solution. As Australia's leading subscription payment provider, our team is committed to helping Australian businesses scale with streamlined payment solutions. 

Our team is led by industry experts who have tailored Ezypay's software to meet small business’s exact requirements. Ezypay's solutions will reinvent how you collect your payments, allowing you to manage recurring direct debit payments across multiple channels, with multiple payment methods, and even in multiple currencies. 

Your information and your customers are protected by world-class security features. The cloud platform used by Ezypay to manage direct debit services for small businesses is PCI DDS (Payment Card Industry Data Security Standard) accredited and adheres to all relevant Australian and local country banking rules and regulations.

What's more, with no minimum transaction amount, or number of transactions, businesses of all sizes can benefit from Ezypay's direct debit services. Choose Ezypay to simplify your ongoing payments and improve your business retention metrics. 

How do I set up a direct debit for small businesses?


Setting up a direct debit for your business with Ezypay is easy.

Simply use Ezypay's platform to create your required payment plans and connect them to your customers for automatic direct debiting of payments. Ezypay enables payment plans to be set up and assigned to your customers effortlessly. The software allows businesses of all sizes to generate bespoke plans for individual customers, should their agreement require alternative payment terms are needed.

Is there a fee to load customers into Ezypay?


Yes, there is a once-off load fee per customer that can be charged to either the customer or business.

How quickly will I receive payments once they are collected?


For weekly cycles collected from Monday to Friday, the funds will be transferred into your business account the following week on Wednesday. 

If you choose to have your collected funds transferred monthly, these distributions are collected at intervals throughout the month, and they will be deposited into your account three business days into the subsequent month. 

What fees are involved? 


With Ezypay's direct debit services for small businesses, there are a few fees to be aware of. Fees are applied to both direct debit and credit card transactions, which can be paid by you, or passed on to your customers. There is also a single charge loading fee per customer that can be paid by you or the customer. 

How do I download the customer list for my business?


Your Customer List Report is located under the REPORTS tab on our secure site. You can generate the report in real time and export the data in popular formats, including PDF, CSV, and Excel.

Does Ezypay charge a failed payment fee? (i.e. due to insufficient funds or when the credit card has been overcharged etc.)


Yes. There is a failed payment fee that is charged for every payment that fails. This charge applies to payments that have failed due to insufficient funds, invalid account details, cancelled cards and blocks that have been put on the account.

What is the sign-up cost and are there monthly fees?


Nothing! Opening an account with Ezypay is completely free and there are no ongoing fees on the account. The only fees charged are the customer load fee when a customer signs up to your business (once-off fee), a transaction fee and failed payment fee.

Can a customer sign themselves up to a payment plan?


Customers will not have access to the Ezypay portal, but they can sign up to your payment plans online. A URL link is provided for each payment plan which you can share with customers through email/ website etc.

Is there a minimum number of transactions that I have to meet each month?


No. There is no minimum transaction amount or value that your business must reach each month.

Will a customer be notified if their payment fails?


Yes, when a payment has failed Ezypay will notify your customer of this and provide 2 payment recovery options to resolve the payment issue. Customers can either pay online via the Ezypay online payment portal or by calling our customer service team.

Can a customer update their payment details online?


Customers can get in touch with your business directly to update their payment details. They are only able to update their payment details and pay any outstanding amount on the Ezypay Online Payment Portal in the case of a failed payment. Once the payment is rectified, they can opt to save the new payment details for the next debit collection.

Is customer information secure?


Yes! Ezypay is PCI compliant – the highest payment security accreditation. Our processes ensure that all sensitive business and customer details, billing, payments, and card processing have been handled at the highest level of data security.

Are there transaction fees for direct debit and credit cards?


Yes, there are fees for both direct debit and credit card transactions. Fees can be paid by either the business or the customer.

Will the business or its customers be contracted to Ezypay for a minimum term?


Your customers will not have a contract or minimum term commitment to Ezypay. However, your business will be contracted to a defined term as per the applicable agreement.

What are your customer support hours?


Ezypay customer service is available from 7am to 7pm on Monday to Friday (GMT+10). However, the Ezypay secure site is accessible online 24/7, worldwide.

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