Ezypay for Business Owners

Direct debit is the process of collecting payments from a customer directly from their bank. Once enabled, you'll be able to automatically collect the pre-determined amount, without the need for your customer to lift a finger. 

To enable direct debit for your small business, your customer will complete a direct debit form, known more commonly as a mandate, which authorises your business to take payments directly from their bank. When the due date arrives, the payment is collected automatically.

Direct debit solutions are ideal for small businesses that provide subscription-based services, deliver regular invoices for monthly retainers, accept payments for services in instalments and collect rent. 

Direct debit for small businesses takes the hassle out of waiting for invoices to be paid. 

For small businesses, direct debit offers more consistency in your cash flow as you'll know exactly when your customer's payments are arriving. 

Direct debit offers your customers convenience too. They won’t need to remember to approve payments, and overdue invoices will be a thing of the past. Ezypay's direct debit for business makes transactions easier. You will not need to spend as much time tracking down unpaid invoices to chase payments. Save yourself the administration time by switching to Ezypay today. 

Yes, you have the flexibility to alter payment plans to meet your customers' preferences. Easily set up multiple payment plans with direct debit instructions based on term, quantity, or usage.

If you're looking to set up a direct debit for your business, Ezypay is the most trusted, experienced, and capable solution. As Australia's leading subscription payment provider, our team is committed to helping Australian businesses scale with streamlined payment solutions. 

Our team is led by industry experts who have tailored Ezypay's software to meet small business’s exact requirements. Ezypay's solutions will reinvent how you collect your payments, allowing you to manage recurring direct debit payments across multiple channels, with multiple payment methods, and even in multiple currencies. 

Your information and your customers are protected by world-class security features. The cloud platform used by Ezypay to manage direct debit services for small businesses is PCI DDS (Payment Card Industry Data Security Standard) accredited and adheres to all relevant Australian and local country banking rules and regulations.

What's more, with no minimum transaction amount, or number of transactions, businesses of all sizes can benefit from Ezypay's direct debit services. Choose Ezypay to simplify your ongoing payments and improve your business retention metrics. 

Setting up a direct debit for your business with Ezypay is easy.

Simply use Ezypay's platform to create your required payment plans and connect them to your customers for automatic direct debiting of payments. Ezypay enables payment plans to be set up and assigned to your customers effortlessly. The software allows businesses of all sizes to generate bespoke plans for individual customers, should their agreement require alternative payment terms are needed.

Yes, there is a once-off load fee per customer that can be charged to either the customer or business.

For weekly cycles collected from Monday to Friday, the funds will be transferred into your business account the following week on Wednesday. 

If you choose to have your collected funds transferred monthly, these distributions are collected at intervals throughout the month, and they will be deposited into your account three business days into the subsequent month. 

With Ezypay's direct debit services for small businesses, there are a few fees to be aware of. Fees are applied to both direct debit and credit card transactions, which can be paid by you, or passed on to your customers. There is also a single charge loading fee per customer that can be paid by you or the customer. 

Your Customer List Report is located under the REPORTS tab on our secure site. You can generate the report in real time and export the data in popular formats, including PDF, CSV, and Excel.

Yes. There is a failed payment fee that is charged for every payment that fails. This charge applies to payments that have failed due to insufficient funds, invalid account details, cancelled cards and blocks that have been put on the account.

Nothing! Opening an account with Ezypay is completely free and there are no ongoing fees on the account. The only fees charged are the customer load fee when a customer signs up to your business (once-off fee), a transaction fee and failed payment fee.

Customers will not have access to the Ezypay portal, but they can sign up to your payment plans online. A URL link is provided for each payment plan which you can share with customers through email/ website etc.

No. There is no minimum transaction amount or value that your business must reach each month.

Yes, when a payment has failed Ezypay will notify your customer of this and provide 2 payment recovery options to resolve the payment issue. Customers can either pay online via the Ezypay online payment portal or by calling our customer service team.

Customers can get in touch with your business directly to update their payment details. They are only able to update their payment details and pay any outstanding amount on the Ezypay Online Payment Portal in the case of a failed payment. Once the payment is rectified, they can opt to save the new payment details for the next debit collection.

Yes! Ezypay is PCI compliant – the highest payment security accreditation. Our processes ensure that all sensitive business and customer details, billing, payments, and card processing have been handled at the highest level of data security.

Yes, there are fees for both direct debit and credit card transactions. Fees can be paid by either the business or the customer.

Your customers will not have a contract or minimum term commitment to Ezypay. However, your business will be contracted to a defined term as per the applicable agreement.

Ezypay customer service is available from 7am to 7pm on Monday to Friday (GMT+10). However, the Ezypay secure site is accessible online 24/7, worldwide.