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Ezypay Platform

Ezypay’s cloud-based payment platform enables you to process recurring and one-off payments

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Transform your payment collection process with Ezypay

Discover how Ezypay can revolutionise your business operations with our advanced payment processing solutions.

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Ezypay Key Features & Benefits

Explore our payment collection processing platform

Automated Payments

Improve company cash flow and save time on administration.
  • Create bespoke payment plans to collect recurring and one-off payments automatically
  • Reduce payments-related administration
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Payments & Invoicing

Securely accept multiple payment methods and provide customer choice.
  • Accept Visa, Mastercard, American Express, bank accounts and PayTo (varies by country)
  • Process international credit and debit cards
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Failed Payment Handling

Maximise collections and recoup lost funds without manual intervention.
  • Recover more than 50% of payments that fail on the first attempt
  • Send smart alerts to customers throughout the payment cycle
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International Payments

Tap into payment experience across multiple countries in Asia Pacific.
  • Strong relationships with local banking partners
  • Process a broad range of international currencies
  • Access customer support locally
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Customer Management

Simplify the online sign-up process and keep customers informed. 
  • Convert prospects quickly using responsive forms
  • Onboard new customers seamlessly
  • Migrate from other payment providers
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Reporting & Analytics

Generate a range of financial reports to make swift, informed decisions.
  • Automate and analyse a range of inbuilt financial reports
  • Reconcile accounts effortlessly
  • Integrate data with accounting software
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Free Consultation

Book your Personalised Consultation with a Recurring Payments Specialist

Simply choose a time on the calendar that’s convenient for you.

Our Recurring Payments Specialist will be in touch to discuss your needs and advise on the Ezypay features best suited for your business. They can also answer any questions you may have to prepare your business for automated subscription billing.

Customer success stories

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"My business started using Ezypay about 20 years ago and I have encouraged other businesses to do the same. The system works very well. I find the fees very reasonable and the platform allows me to either consume the fees or pass them onto my client so from my perspective it is ideal for what we do and I can definitely recommend Ezypay to other businesses."

Nathan Miller

Managing Director, Smart On Hold

Logo_Raising Connected Kids

“Ezypay has taken the stress of accounts being paid on time away from me and my clients. It really is the easy way for my clients to pay."

Kaz Parrot

Director, Raising Connected Kids

Logo_Albatross Photography and Design

"I use Ezypay for managing my customers' payment plans, which significantly reduces the administrative burden as a sole trader."

Kelly Ausmus Albornoz

Owner, Albatross Photography and Design

Logo_Black Dragon Kai

"Ezypay has helped my business grow and been the single most significant improvement I have made to my business since it began in 1993. It has helped streamline customer payments, rebills and delinquent payments, and is directly responsible for an increase in customer satisfaction and retention."

Geordie Lavers-McBain

Owner, Black Dragon Kai

Learn more about Ezypay

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Ezypay Features

Ezypay makes it easier for your business to collect payments online. 

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Pricing Plan

Clear and upfront pricing for your subscription or on-off billing needs.

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Getting Started

Set up your business account in a few easy steps to start collecting payments. 

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Your questions answered

Do you have a question about setting up an Ezypay account? We’re here to help. Browse through the most common FAQ or contact us directly to ask your own question.

Can direct debits be set up as per the customers' preference (i.e. collect weekly, fortnightly or monthly)?

Yes, you have the flexibility to alter payment plans to meet your customers' preferences. Easily set up multiple payment plans with direct debit instructions based on term, quantity or usage.

What are the fees that are charged by Ezypay?

Opening an account with Ezypay is completely free and there are no monthly or annual fees on the account. The only fees included are the customer load fee when a customer signs up to your business (once-off fee), transaction fee and failed payment fee.

Can a customer sign themselves up to a payment plan?
Customers will not have access to the Ezypay portal but they can sign up to your payment plans online. A URL link is provided for each payment plan which you can share with customers through email/ website etc.
Is there a minimum amount of transactions that I have to meet each month?
No. There is no minimum transactional amount or value that your business must reach each month.
Will a customer be notified if their payment fails?
Yes, when a payment has failed Ezypay will notify your customer of this and provide 2 payment recovery options to resolve the payment issue. Customers can either pay online via the Ezypay online payment portal or by calling our customer service team.
Can a customer update their payment details online?
Customers can get in touch with your business directly to update their payment details. They are only able to update their payment details and pay any outstanding amount on the Ezypay Online Payment Portal in the case of a failed payment. Once the payment is rectified, they can opt to save the new payment details for the next debit collection.
What reports do Ezypay offer?

Ezypay provides 3 real-time reports - Settlement Report, Transaction Details Report & the Outstanding Collections Report (including failed payments) Report.

Is customer information secure?
Yes! We are PCI compliant – the highest payment security accreditation. Our processes ensure that all sensitive business and customer details, billing, payments and card processing have been handled at the highest level of data security.
What are your customer support hours?
Ezypay customer support is available from 8am to 6pm from Monday to Friday (GMT+10). However, the Ezypay portal is accessible 24/7 around the world.
Does Ezypay charge a failed payment fee? (i.e. due to insufficient funds or when the credit card has been overcharged etc.)
Yes. There is a failed payment fee that is charged for every payment that fails. This charge applies to payments that have failed due to insufficient funds, invalid account details, cancelled cards and blocks that have been put on the account.
How do I download the customer list for my business?
Your Customer List Report is located under the REPORTS tab on our secure site. You can generate the report in real time and export the data in popular formats, including PDF, CSV and Excel.
What happens if a customer does not pay after their initial payment has failed?
Ezypay offers an auto ‘rebill’ option, where we will attempt to collect the payment again from the customer. The rebill option can be customised according to your business' needs during the application process. For each failed payment, you also have the options to change the amount to be collected, change the rebill date, write off, or add the outstanding failed amount to the next payment to be collected.
Will the business or its customers be contracted to Ezypay for a minimum term?
Your customers will not have a contract or minimum term commitment to Ezypay. However, your business will be contracted to a defined term as per the applicable agreement.
How quickly will I receive the money after it has been collected from my customers?

This depends on your chosen distribution cycle (i.e. weekly or monthly). Weekly distributions are collected from Saturday to Friday and funds are transferred into your business account on the following Wednesday.

If you prefer to have collected funds transferred on a monthly basis, monthly distributions collected throughout the month will be transferred into your account after 3 business days the following month. 

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