Ezypay for Childcare Centres
As an award winning payments solution, Ezypay is proud to offer a secure, paperless direct debit system for childcare centres.
Business
Maximise cash flow and get paid faster with regular, on-time and automated direct debit payment collection. Ezypay has a proven track record of collecting over 50% of failed payments that do not go through on the first attempt. We automatically notify and rebill parents and provide them with multiple payment options to resolve their payment.
Business
Relieve staff of the manual duties around chasing parents for payment. Easily create bespoke payment plans for your childcare business by setting direct debit instructions such as frequency of payments, amounts to be collected and payment methods. The platform enables paperless direct debits for childcare fee collection, as well as automatic failed payment handling, and automatic electronic payment reminders.
Business
With Ezypay, generate up to nine financial reports and analyses built to answer the most frequent and crucial financial concerns and queries. Childcare operators can use these reports for seamless reconciliation and to inspect valuable data regarding monthly direct debits. Comply with receipting and reporting with Ezypay’s power of automation.
Business
Our cloud platform is PCI DSS (Payment Card Industry Data Security Standard) accredited and is compliant with the relevant Australian and local country’s banking rules and regulations. Ensure all your parents' childcare direct debit payments are achieved at the highest level of security. Make compliance our job, not yours.
Business
Offer parents payment options with Ezypay direct debit for childcare. Ezypay accepts bank direct debits, debit card and credit card payments via Visa and MasterCard. Increase your revenue and cater to a wider group of parents by supporting multiple payment methods with Ezypay. Our responsive online forms work across multiple channels and devices.
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Simply fill in the form and our Recurring Payments Specialist will be in touch to discuss your needs and advise on the Ezypay features best suited for your childcare business. They can also answer any questions you may have to prepare your centre for automated subscription billing.
What customers say about Ezypay
“Once it's set up, it's hassle-free for the parents. They don't have to worry about it. The same for us, because it's just automatic from our childcare software management system."
Jan Morgan, Executive Assistant at Barnardos New Zealand
Ezypay is a cloud-based subscription payment platform. Manage recurring direct debit for childcare payments across multiple sites, multiple payment methods and multiple currencies. We’ve got all the direct debit features you need.
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Ezypay payment plans
For your childcare business, Ezypay pricing plans include multi-site management on one account, cross border settlements which allows you to collect debit across different countries, multi-currency settlement (e.g. sell in NZD and collect in AUD), online payment plans and an online payment gateway to collect failed debits.
There is no minimum monthly transaction amount or value you must reach, and fees can be paid by either the business or passed down to your customers. Best of all there is no business set-up fee or monthly fees to keep you going.
Still got questions? We can answer your pricing questions during your FREE consultation with a Recurring Payments Specialist.
Book a 1:1 Consultation
Do you have a question about setting up an Ezypay account? We’re here to help.
Browse through the most common questions about direct debit for childcare below or contact us directly to ask your own question.
Can parents set up direct debit to their own preference?
Yes, Ezypay's childcare direct debit software allows parents to choose the frequency with which they make payments. Parents are able to select their frequency, and then childcare managers can action their choice using the software. Ezypay allows you to easily set up multiple payment plans with direct debit instructions based on term, quantity, or usage.
What happens if a parent's payment fails?
When a parent's payment has failed, Ezypay will automatically notify the parent and provide two payment recovery options for them to resolve the payment issue. Parents are given the option to use the Ezypay online payment portal or call the customer service team.
Ezypay's childcare direct debit solution also features an auto 'rebill' option, where the software will attempt to collect the payment again. The rebill option can be customised according to your childcare company's needs. For each failed payment operators can change the amount to be collected, change the rebill date, write off, or add the outstanding failed amount to the next payment to be collected.
Do failed payments incur a fee?
Yes. When payments to your childcare through Ezypay fail, the parent will be charged a failed payment fee. This charge will be applied to payments that have failed because of insufficient funds, invalid account details, cancelled cards, or blocks that have been put on the account.
A parent at the centre needs to update their details; can they do it online?
Only the childcare centre manager can update the payment details of parents and guardians through the Ezypay portal. Parents should contact the relevant operators directly before their payment is due to update their details.
Parents and guardians can only update their payment details and pay outstanding amounts on the Ezypay Online Payment Portal when there has been a failed payment. Once the payment is rectified, they can opt to save the new payment details for the following debit collection.
When will our centre receive payments after it has been collected from parents?
If you have opted for a weekly cycle, the funds will be transferred into your business account the following Wednesday after collection.
For childcare centres selecting a monthly collection, after the distribution period has finished, funds will be deposited into your chosen account three business days into the following month.
My childcare centre is only small, is there a transaction number I need to meet each month?
No. Ezypay does not have a minimum transaction amount that our partners need to meet each month to use our software.
How do I sign parents and guardians up?
Signing up parents and guardians to Ezypay for recurring childcare fees is easy. Your customers will not have access to the portal themselves, but are able to sign up through the URL link generated by your plan.
What fees can I expect?
Opening an account with Ezypay for your childcare business is entirely free, and there are no ongoing fees that apply to the account. The only fees included in your plan will be the customer load fee when a customer signs up to your business (once-off fee), transaction fee, and failed payment fee. The childcare centre can decide whether to absorb the cost of the fee, or pass it onto the parent.
What reporting can I access through Ezypay?
Ezypay provides eight real-time reports that childcare centre operators can run anytime on the basic platform offering. These reports include a Distribution Report, Transaction Details Report, Outstanding Failed Payment Report, Distribution Tax Report, Customer List Report, Invalid Customer Details Report, and Change Event Report.
An 9th report, the Trend Analysis Report, is easily added to your plan as an additional service. This powerful report enables you to track your childcare centre's progress on a month-to-month basis. It captures trends in customer billing, transaction value and failed payments value and volumes.
Are payment details secure?
Ezypay is entirely PCI (Payment Card Industry) compliant, which denotes the highest possible payment security accreditation. Our processes ensure that all sensitive business and customer details involved in direct debit for childcare including billing, payments, and card processing, are handled at the highest level of data security.
Where can I see a demonstration of Ezypay's recurring payment solution?
By booking an Ezypay demo online today, a Recurring Payments Specialist will walk you through the software in a one-on-one demonstration session. In this consultation, we'll discuss the nature of your childcare business, answer any questions you may have, provide recommendations, and help you get ready for automated subscription billing.
What are your customer support hours?
Ezypay customer service is available from 8am to 6pm on Monday to Friday (GMT+10). However, the Ezypay secure site is accessible online 24/7, worldwide.
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