Taiwan is one of APAC's most thriving markets when it comes to health, fitness and wellness. More Taiwanese than ever are participating in health and fitness activities like team sports, gyms, Pilates, Yoga, swimming and martial arts.

Managing recurring membership fees in Taiwan comes with important compliance considerations. If you offer services longer than 30 days, you’ll need to understand consumer protection rules and contract requirements to stay compliant.

This guide outlines the key obligations and shows how working with a localised payment provider like Ezypay can help simplify compliance.

Understand Taiwan’s rules on prepaid membership funds

This information is provided for general guidance only and does not constitute compliance, legal or financial advice. You should consult qualified local experts for advice tailored to your business’s specific circumstances.

Here are key points to understand before setting up subscription payments in Taiwan:

• In Taiwan, fitness centres must follow strict rules when offering long-term memberships, prepaid plans, or promotional packages. Contracts must clearly state the start and end dates, allow at least a three-day review period before signing, and give consumers the right to cancel within seven days for a full refund if the service hasn’t been used. Fitness centres also cannot impose unfair fees or require consumers to waive these rights.
  
  
• To protect consumers, gyms must provide a financial guarantee covering at least 50 per cent of the total amount collected.
  

This guarantee ensures members can reclaim part (or all) of their payments if the business cannot fulfil the contract.

Accepted guarantee methods

Health and fitness business owners must choose one of the following approved options:

• Trust account: Deposit the required funds into a formal trust managed by a qualified trustee under Taiwanese Trust Law
  
  
• Performance bond: Obtain a performance bond from a local financial institution covering 50% of the collected prepaid amount
  
  
• Custodial service: Use a licensed custodial service or approved payment service provider to safeguard member payments
  
  
• Alternative guarantee: Propose another guarantee method and apply for approval through government stakeholders.

How Ezypay helps businesses stay compliant

While the compliance obligation sits with the business, Ezypay’s solution offers practical ways to reduce risk and streamline operations.

1. Reduce exposure with monthly billing

Ezypay supports recurring monthly billing, making it easier to stay under the NT$5,000 exemption threshold. This model avoids large prepayments and helps operators structure plans that are both flexible and legally compliant.

Ezypay can assist with escrow account management, helping you stay compliant and handle refund requests smoothly.

2. Full transaction transparency

Every payment processed through Ezypay is recorded in transaction history ledgers, which can be easily compiled into reports. This supports your recordkeeping and simplifies audits or responses to regulators.

3. Tailored to the Taiwanese market

Ezypay supports local payment methods and is familiar with Taiwanese compliance expectations. Through years of collaboration, Ezypay has developed extensive relationships with key stakeholders in the payment industry, including the Taiwanese government and banking partners. This experience and knowledge reduce administrative burden while ensuring a smoother payment experience for members.

Streamline compliance and empower growth with Ezypay

Running a health and fitness business or a SaaS supporting health and fitness business in Taiwan means staying on top of payment compliance.

If you are offering memberships longer than 30 days, you may need to secure 50% of those payments through an approved guarantee.

By switching to monthly billing and using a trusted local partner like Ezypay, you can simplify compliance while keeping your business running smoothly.