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Ezypay for Health and Fitness Clubs

Direct debit for health & fitness 


Direct Debit for gyms, wellness centres and health and fitness facilities made easy


Ezypay’s collection platform will transform the way you control and collect membership payments and fees.


From an award-winning payment solutions provider, Ezypay offers secure, automated direct debit solutions to collect recurring payments for health and fitness centres.


Effortlessly handle your fitness & personal training payments through billing automation.

Freedom of choice

Business Owner

Freedom of choice

Ezypay offers a large number of different integrations with fitness and personal training member management systems to save you time in development and administration costs. With new integrations regularly being added, you’ll never be stuck for choice when finding a solution that meets the needs of your club. 

Provide payment options


Provide payment options

Offer recurring direct debits for gym members with different payment options. Ezypay accepts bank direct debit, debit card, and credit card payments made via Visa and MasterCard anywhere around the world. Increase the revenue of your gym or health club and cater to more clients by supporting multiple payment types and methods with Ezypay. The responsive online forms are accessible across multiple channels and devices, and clients can sign up 24/7. 

Improve collection rates and cash flow


Improve collection rates and cash flow

Maximise your cash flow and collect fees faster through Ezypay’s regular, on-time and automated direct debit solution for health and fitness clubs. Our system has a proven track record, collecting over 50% of payments that fail on the first try. Your clients will be automatically notified of a failed payment and given multiple alternatives to complete the payment. 

Grow your club with leading technology


Grow your club with leading technology

Grow your health and fitness club with confidence. Ezypay’s recurring direct debit payments have proven capability across the APAC region and is completely scalable with your business. The Ezypay technology is built with a powerful toolkit and the flexibility to perfectly support and scale with any type of business. 

Automated and easy to use


Automated and easy to use

Relieve valuable team members from their manual duties involving signing up customers and late payment collection. Easily create bespoke payment plans for your business by setting direct debit instructions such as frequency of payments, amounts to be collected, and payment methods. Ezypay’s direct debit for health and fitness businesses enable paperless direct debits, as well as automatic failed payment handling, and automatic electronic payment reminders.

Security and Compliance


Security and compliance

The cloud platform used by Ezypay is PCI DDS (Payment Card Industry Data Security Standard) accredited and conforms to all relevant Australian, and local country banking rules and regulations. All your clients’ debit and credit card details are handled and process with the highest levels of security in the world. Compliance is our job, not yours. 

Real industry experience

Business Owner

Real industry experience

Ezypay is Australia’s oldest, most experienced outsourced direct debit recurring payments provider. Born out of a gym, Ezypay is the only provider of our kind that has a Fitness Australia Roll of Honour inductee appointed. Choose the direct debit provider for gyms with real industry experience.

Want to learn more about how Ezypay can help your health and fitness club?

Book a 1:1 Consultation


Ezypay works with a diverse range of health and fitness businesses to help manage their members' recurring payments. Get in touch with Ezypay to learn more about how we can help your business grow with automated payment solutions.

Free Consultation

Book your One-on-One Consultation with a Recurring Payments Specialist

Simply fill in the form and our Recurring Payments Specialist will be in touch to discuss your needs and advise on the Ezypay features best suited to your health and fitness club. They can also answer any questions you may have to prepare your club for automated subscription billing.

What customers say about Ezypay

Revo Fitness Stacked Logo - Transparent“The best customer service and head office in their field. Never been involved with a better company wanting to make long term relationships with businesses wanting to grow." 

Andrew Holder, Owner of Revo Fitness


How Ezypay works

Ezypay is a cloud-based subscription payment platform for gyms, health clubs, and many other types of businesses. Manage recurring direct debit payments across multiple sites, multiple payment methods and multiple currencies. We’ve got all the direct debit features you need.

Want to find out more?

Book Your 1:1 Consultation

Ezypay Pricing

Got questions about pricing?

All pricing plans for gyms and related healthcare centres include multi-site management on one account, cross border settlements which allows you to collect payable fees across different countries, multi-currency settlement (e.g. sell in NZD but collect in AUD), online payment plans, and an online payment gateway to collect failed debits.

There is no minimum monthly transaction amount or value you must reach, and fees can be paid by either your healthcare centre or passed down to the students. Best of all there is no business set-up fee or monthly fees to keep you going.

Still got questions? We can answer your pricing questions during your FREE consultation with a Recurring Payments Specialist.


Book a 1:1 Consultation

How do I setup an account?

Find out how

Book a 1:1 Consultation

Book now

Your questions answered

Do you have a question about setting up an Ezypay account? We’re here to help.
Browse through the most common FAQ below or contact us directly to ask your own question.

How does direct debit for health and fitness work?


Setting up Ezypay for your gym is straightforward:

•    First, the client authorises the collection of your gym's direct debit via completing a form provided by you, online or over the phone.
•    Once this authorisation has been provided for an agreed amount, you can input the details into the Ezypay software if they were provided on paper. 
•    You must notify customers before their first payment is debited.
•    Should the payment amounts change within their selected frequency, you will need to notify the customer each time the latest payment amount differs from the one before. 
•    Once the authorisation has been provided and notification provided to the customer, the direct debit process begins, and funds are transferred into your business account within a few days.
Ezypay’s direct debit is an easy, secure, and reliable way of collecting subscription payments directly from your customers’ bank accounts without needing them to approve every transaction.

Can I easily access a client list for my business?


Your Customer List Report can be found under the REPORTS tab on the secure Ezypay site. You can generate the report in real-time and export the data in popular formats, including PDF, CSV, and Excel. 

Is there a fee to load customers into Ezypay?


There is no sign-up cost when opening an account with Ezypay, and there are no ongoing fees either. The only fees associated with our direct debit payments for gyms are the one-off customer loading fee when you sign a client up to the direct debit, a transaction fee, and a failed payment fee, which can all be passed onto your members. 

Is there a fee for failed payments?


Yes, for any payments that aren't completed, the chosen payment method will be charged a flat fee for the failed payment. This charge can be applied to payments that have failed due to insufficient funds, invalid account details, cancelled cards, or other blocks that have been put on the account.

Can I see a demonstration?


Of course! When you book an Ezypay demo online, a Recurring Payments Specialist will discuss your needs, answer any questions you may have, provide recommendations, and help you get ready for automated subscription billing. Throughout the consultation, we'll review the structure of your gym or healthcare centre and answer your questions about how Ezypay’s direct debit for health and fitness centres can work for your business. Getting you ready for automated subscription billing is our ultimate goal.
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Can clients set up direct debit to their preferences?


Yes, Ezypay's health and fitness direct debit solution allows your clients to select the frequency of payments they prefer. Your clients will be able to choose their frequency through the online sign-up form, and you will be able to adjust it in the Ezypay online portal. Ezypay allows gyms to quickly set up multiple payment plans with direct debit instructions based on term, quantity, or usage.

What happens if a payment fails?


An automatic notification will be sent to your client if a fee payment fails. They will then be provided with two payment recovery options to resolve the issue: 
1. Using the Ezypay online payment portal to complete the payment. 
2. Contact the Ezypay customer service team.
Ezypay's direct debit for gyms also features an auto 'rebill' option, where the software will immediately attempt to collect the payment again. Ezypay's rebill option is easily customised to meet the needs of your business and the payment patterns of your members. 
For each failed payment, you can then edit the amount to be collected, change the rebill date, write off, or add the outstanding failed amount to the next payment to be collected.

Can a customer update their payment details online?


Customers can get in touch with your business directly to update their payment details. They are only able to update their payment details and pay any outstanding amount on the Ezypay Online Payment Portal in the case of a failed payment. Once the payment is rectified, they can opt to save the new payment details for the next debit collection.

Is customer information secure?


Yes! We are PCI compliant – the highest payment security accreditation. Our processes ensure that all sensitive business and customer details, billing, payments and card processing have been handled at the highest level of data security.

What are your customer support hours?


Ezypay customer service is available from 7am to 7pm on Monday to Friday (GMT+10). However, the Ezypay secure site is accessible online 24/7, worldwide.

Ezypay Blog

Recent Posts

Below are three of our most recent blog posts you may be interested in - Click here to see all of our content

March 9, 2022

Australia's newest payment method, PayTo, is on the way!

2022 will see the introduction of a new payment method in Australia called PayTo. Set to revolutionise the way Australian businesses bill their ...
December 22, 2021

Ezypay celebrates 25 years of subscription payments

Updated on 22.12.21 Ezypay has achieved a major milestone: 25 years of subscription payments. As a privately owned payments company, founded by ...
February 19, 2020

EFM Health Clubs’ billing challenges solved with Ezypay’s recurring payment billing solution

EFM Health Clubs needed a recurring processing solution that would give autonomy to franchise owners, while streamlining operations across the ...

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