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Ezypay for Health and Fitness Clubs

Direct debit for health & fitness businesses
made easy

Ezypay’s direct debit payment collection platform will transform the way you control and collect membership payments and fees.


Have questions for our Recurring Payment Specialists?


Ezypay's billing and settlement processes have not been impacted by the Coronavirus pandemic. Read more here.


Effortlessly handle your fitness & personal training payments through billing automation.

Freedom of choice

Business Owner

Freedom of choice

Ezypay offers a large number of different integrations with fitness & personal training member management systems to save you time in development and administration costs. With new integrations constantly being added, never be stuck for choice on finding a solution that meets the needs of your club.

Provide payment options


Provide payment options

Offer recurring direct debit payment collection for members and provide payment options. Ezypay accepts direct bank account payments and online debit and credit card payments via Visa, MasterCard and American Express around the world. Increase revenue and cater to more members by supporting multiple payment types and methods with Ezypay. Our responsive online forms work across multiple channels and devices allowing members to sign up 24/7.

Improve collection rates and cash flow


Improve collection rates and cash flow

Maximise cash flow and get paid faster with regular, on-time and automated direct debit payments for health & fitness services. Ezypay has a proven track record of collecting over 50% of failed payments that do not succeed during the first try. We automatically notify and rebill members and provide them with multiple payment options to resolve their payment.

Grow your club with leading technology


Grow your club with leading technology

Grow your club with confidence. Ezypay's recurring direct debit payments have proven capability across the APAC region, and is completely scalable with your business. The Ezypay technology is built with a powerful toolkit and the flexibility to perfectly support and scale with any type of business. 

Automated and easy to use


Automated and easy to use

Relieve your staff from manual duties around customer sign-ups and late payment collection. Easily create bespoke payment plans for your business by setting direct debit instructions such as frequency of payments, amounts to be collected and payment methods. Ezypay's direct debit for health & fitness businesses enable paperless direct debits, as well as automatic failed payment handling, and automatic electronic payment reminders.

Security and Compliance


Security and compliance

Our cloud platform is PCI DSS (Payment Card Industry Data Security Standard) accredited and is compliant with the relevant Australian and local country’s banking rules and regulations. Ensure all your member's debit and credit card handling, billing and payment processing are achieved at the highest level of security. Make compliance our job, not yours.

Real industry experience

Business Owner

Real industry experience

Ezypay is Australia's oldest, most experienced outsourced direct debit recurring payments provider. Born out of a gym, Ezypay is the only provider of our kind to have a Fitness Australia Roll of Honour inductee appointed. Choose someone you can trust with real industry experience.

Want to learn more about how Ezypay can help your health and fitness club?

Book a 1:1 Consultation

Free Consultation

Book your One-on-One Consultation with a Recurring Payments Specialist

Simply fill in the form and our Recurring Payments Specialist will be in touch to discuss your needs and advise on the Ezypay features best suited to your health and fitness club. They can also answer any questions you may have to prepare your club for automated subscription billing.

What customers say about Ezypay

Revo Fitness Stacked Logo - Transparent“The best customer service and head office in their field. Never been involved with a better company wanting to make long term relationships with businesses wanting to grow." 

Andrew Holder, Owner of Revo Fitness


How Ezypay works

 Ezypay is a cloud based subscription payment platform. Manage recurring direct debit payments across multiple sites, multiple payment methods and multiple currencies. We’ve got all the direct debit features you need.

Want to find out more?

Book Your 1:1 Consultation

Ezypay Pricing

Got questions about pricing?

All pricing plans include multi-site management on one account, cross border settlements which allows you to collect debit across different countries, 
multi-currency settlement (e.g. sell in NZD but collect in AUD), online payment plans and an online payment gateway to collect failed debits.


There is no minimum monthly transaction amount or value you must reach and fees can be paid by either the business or passed down to your customers.

Best of all there is no business set-up fee or monthly fees to keep you going.


Still got questions? We can answer your pricing questions during your FREE consultation with a Recurring Payments Specialist. 


Book a 1:1 Consultation

How do I setup an account?

Find out how

Book a 1:1 Consultation

Book now

Your questions answered

Do you have a question about setting up an Ezypay account? We’re here to help.
Browse through the most common FAQ below or contact us directly to ask your own question.

Can direct debits be set up as per the customers' preference (i.e. collect weekly, fortnightly or monthly)?


Yes, you have the flexibility to alter payment plans to meet your customers' preferences. Easily set up multiple payment plans with direct debit instructions based on term, quantity or usage.

Are there transaction fees for direct debit and credit cards?


Yes, there are fees for both direct debit and credit card transactions. Fees can be paid by either the business or customer.

Is there a fee to load customers into Ezypay?


Yes, there is a once-off load fee per customer that can be charged to either the customer or business.

What are the sign up cost/monthly fees?


Nothing! Opening an account with Ezypay is completely free and there are no monthly or annual fees on the account. The only fees included are the customer load fee when a customer signs up to your business (once-off fee), transaction fee and failed payment fee.

Can a customer sign themselves up to a payment plan?


Customers will not have access to the Ezypay portal but they can sign up to your payment plans online. A URL link is provided for each payment plan which you can share with customers through email/ website etc.

How quickly will I receive the money after it has been collected from my customers?


This depends on your chosen distribution cycle (i.e. weekly or monthly). Weekly distributions are collected from Monday to Friday and funds are transferred into your business account on the following Wednesday.

If you prefer to have collected funds transferred on a monthly basis, monthly distributions collected throughout the month will be transferred into your account after 3 business days the following month. 

Is there a minimum amount of transactions that I have to meet each month?


No. There is no minimum transactional amount or value that your business must reach each month.

Will the business or its customers be contracted to Ezypay for a minimum term?


Your customers will not have a contract or minimum term commitment to Ezypay. However, your business will be contracted to a defined term as per the applicable agreement.

Will a customer be notified if their payment fails?


Yes, when a payment has failed Ezypay will notify your customer of this and provide 2 payment recovery options to resolve the payment issue. Customers can either pay online via the Ezypay online payment portal or by calling our customer service team.

What happens if a customer does not pay after their initial payment has failed?


Ezypay offers an auto ‘rebill’ option, where we will attempt to collect the payment again from the customer. The rebill option can be customised according to your business' needs during the application process. For each failed payment, you also have the options to change the amount to be collected, change the rebill date, write off, or add the outstanding failed amount to the next payment to be collected.

Can a customer update their payment details online?


Customers can get in touch with your business directly to update their payment details. They are only able to update their payment details and pay any outstanding amount on the Ezypay Online Payment Portal in the case of a failed payment. Once the payment is rectified, they can opt to save the new payment details for the next debit collection.

Does Ezypay charge a failed payment fee? (i.e. due to insufficient funds or when the credit card has been overcharged etc.)


Yes. There is a failed payment fee that is charged for every payment that fails. This charge applies to payments that have failed due to insufficient funds, invalid account details, cancelled cards and blocks that have been put on the account.

What reports do Ezypay offer?


Ezypay provides 8 real-time reports which you are able to run anytime on our basic platform offering. Reports include the Distribution Report, Transaction Details Report, Outstanding Failed Payment Report, Distribution Tax Report, Customer List Report, Invalid Customer Details Report and Change Event Report.

A 9th report, the Trend Analysis Report, can easily be provided as an additional service. This powerful report enables you to track your business’s progress on a month-to-month basis. It captures trends in  customer billing, transaction value and failed payments value and volumes.

How do I download the customer list for my business?


Your Customer List Report is located under the REPORTS tab on our secure site. You can generate the report 
in real time and export the data in popular formats, including PDF, CSV and Excel.

Is customer information secure?


Yes! We are PCI compliant – the highest payment security accreditation. Our processes ensure that all sensitive business and customer details, billing, payments and card processing have been handled at the highest level of data security.

What are your customer support hours?


Ezypay customer service is available from 7am to 7pm on Monday to Friday (GMT+10). However, the Ezypay secure site is accessible online 24/7, worldwide.

Can I see a demonstration of Ezypay's recurring payment solution?


Yes, you can book an Ezypay demo online, today! During this one-on-one demonstration session, our Recurring Payments Specialist will discuss your needs, answer any questions you may have, provide recommendations and help you get ready for automated subscription billing.

Book Now

Ezypay Blog

Recent Posts

Below are three of our most recent blog posts you may be interested in - Click here to see all of our content

March 9, 2022

Australia's newest payment method, PayTo, is on the way!

2022 will see the introduction of a new payment method in Australia called PayTo. Set to revolutionise the way Australian businesses bill their ...
December 22, 2021

Ezypay celebrates 25 years of subscription payments

Updated on 22.12.21 Ezypay has achieved a major milestone: 25 years of subscription payments. As a privately owned payments company, founded by ...
February 19, 2020

EFM Health Clubs’ billing challenges solved with Ezypay’s recurring payment billing solution

EFM Health Clubs needed a recurring processing solution that would give autonomy to franchise owners, while streamlining operations across the ...

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